Testing and Support

Symbian software QA services
Psiloc offers complete QA solutions for pre and post sales Symbian software that includes:

Complete testing services:

• As a Symbian Self Certifier Psiloc gained Symbian Signed certification process experience
• Experience with getting manufacturer certificates for the testing applications
• All Symbian UI platforms: S60, S60 3rd, UIQ, UIQ3
• Testing on all existing Symbian devices and firmware versions
• Testing tools
• Experienced Symbian developers on board
• Bug tracking systems
• Experience with preparing test cases

Customer support services:

• 24-hour per day, year round basis e-customer support services
• 24-hours per day telephone and fax customer support services
• Guaranteed response times
• Step by step instructions on how to repeat any software problem
• Ready solutions on how to fix problems and what the proper software behaviors are.
• Providing first/ second line customer support by giving suitable advice or listing actions on how to use the software.